All orders are processed and verified within 24 hours of placement. Orders placed before 2:00 PM EST on weekdays will be dispatched the same day. Orders placed on weekends or holidays will be processed on the next business day.

We offer multiple shipping speeds to ensure you receive your medications exactly when you need them. Delivery times apply after the processing period.

• Overnight Express 1 Business Day
• Priority Mail 2-3 Business Days
• Standard Shipping 3-5 Business Days

Your privacy is strictly protected. Every order is shipped in plain, tamper-evident packaging. There are no pharmacy logos, medical references, or specific brand indicators anywhere on the outside of the box or envelope. The return label will feature a generic fulfillment center name.

Once your order has been dispatched, you will automatically receive an email and SMS containing your live tracking number. You can use this number on our Tracking Page or the courier’s website to monitor your delivery in real-time.

If you experience any delays or have questions about your shipment, contact us at contact@getpil.com or call +1 (206) 746-1561.